Frequently Asked Questions Jewels4Her

1. How can I contact Jewels4Her.co.uk?

You will find our address, phone number and E-Mail address on the contact page.

2. How long will it take to receive my order and what is the cost of shipping.

The shipping costs are £ 1,50 per article. Delivery time takes 2-4 days. Most of our jewellery are wrapped to fit into your mailbox, therefore you don't need to be home for delivery.

3. How do I know my order is placed correctly?

As soon as you placed your order, we will immediately send an automatic E-Mail confirmation to the E-Mail address you supplied. It might occur this E-Mail ends up in your spam box/unwanted Email. In case you haven’t received this automatic E-Mail, please contact us.

4. I would like to have a jewellery shipped as a gift. Is it possible to fill out a different delivery address?

Yes, you can fill out a different delivery address. Our jewellery will be delivered including aluxurious gift box.

5. How do I exchange or return an article?

Until 14 days upon receipt of your order you may exchange or return your article without reason given. The articles may not be damaged, may not be worn and must be returned in the original package to:

Jewels4Her.co.uk

For hygienic reasons earrings may not be exchanged. Shirts may be exchanged, under the condition that they haven’t been unfolded. They must be returned in the original package.

8. How can I cancel an order?

You can cancel your order without reason. If you would like to cancel, please contact us. In case we have already shipped your order, you may return it. See point 7.

9. How do I pay for my order?

Please check out our: "payment options".